ALERT: DUE TO LIMITED TRANSPORTATION AVAILABILITY AS A RESULT OF NATIONWIDE COVID-19 IMPACTS, PACKAGE DELIVERY TIMES MAY BE EXTENDED.
PLEASE ALLOW AN ADDITIONAL 5-7 BUSINESS DAYS FOR YOUR PACKAGE TO ARRIVE FROM OUR STANDARD POLICY BELOW
All orders are fulfilled in the order in which they are received.
Please allow 7-10 BUSINESS days for processing and shipment.
During Sales and Special One-Time Offerings allow UP TO 14 BUSINESS days for processing and shipment.
FOR ALL BACKORDERED ITEMS ALLOW AN ADDITIONAL 14 BUSINESS DAYS FOR PROCESSING
Any FREE Shipping Offer specials are U.S. Domestic Locations ONLY
Processing and shipment time does not include the time it takes for USPS to deliver. Smooth Naturals, LLC has no control over delivery times once the order has left our facility.
All orders will be shipped to the mailing address provided at checkout therefore, Smooth Naturals, LLC does not assume responsibilty for items shipped to the wrong address. Please do not have items shipped to an address where the package will be left outside and subject to excessive heat or cold. Smooth Naturals, LLC or USPS are not responsible for packages damaged as a result of the weather.
The risk of damage and loss for all merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier unless the package has been insured.
Domestic packages have the option of being insured. In the event that an insured package is damaged, lost, or stolen Smooth Naturals, LLC will replace the order upon receipt of sufficient proof of damage/lost/theft.
Smooth Naturals, LLC does not replace lost or stolen items.